TAG Solutions (USA) Ltd
Personal Information Protection Policy (the “Privacy Policy”)
TAG Solutions (USA) Ltd is committed to providing our candidates, clients, customers, and team members with
exceptional service. As providing this service involves the collection, use and disclosure of some personal
information about our candidates, clients, customers, and team members, protecting their personal information is
one of our highest priorities.
This Privacy Policy outlines the principles and practices we will follow in protecting candidates’, clients’,
customers’, and team members’ personal information. Our privacy commitment includes ensuring the accuracy,
confidentiality, and security of our candidates’, clients’, customers’, and team members’ personal information and
allowing our candidates, clients, customers, and team members to request access to, and correction of, their
personal information.
The purpose of this Privacy Policy is to inform you about how we collect, use and disclose personal information
when you interact with our website, https://theacquisitiongroup.com (the “Website”) and with our products and
services offered online through the Website (the “Services”). This Privacy Policy relates to all of our activities,
unless we have provided you with a separate privacy policy for a particular product, service or activity.
Please review this policy carefully. By submitting your personal information to us, by using the Website, or by
otherwise accessing or using the Services, you consent to our collecting, using and disclosing your personal
information as set out in this Privacy Policy.
Scope of this Policy
This Privacy Policy applies to TAG Solutions (USA) Ltd and its subsidiaries, including but not limited to Common
Good Social Entrepreneurs, and High Potential Recruiting.
This policy also applies to any service providers collecting, using or disclosing personal information on behalf of
TAG Solutions (USA) Ltd.
Supplemental Privacy Notice
Residents of certain states in the United States may have additional privacy rights or considerations. Please see
the Supplemental Notice of US Residents for more information.
Definitions
Personal Information – means information about an identifiable individual which may include, but is not limited
to, legal name, age, gender, home address, personal email address, personal phone number, social insurance
number, marital status, religion, income, credit history, medical information, education, and/or employment
information, etc. Personal information does not include business contact information per the defined below, or
information where there is no serious possibility that it can be used to identify an individual, whether on its own or
in combination with other information, or personal information that has been anonymized or aggregated such as
to be considered anonymized information or no longer personal information under applicable laws. .
Contact information – means information that would enable an individual to be contacted at a place of business
and includes name, position name or title, business telephone number, business address, business email or
business fax number. Contact information is not covered by this policy.
Privacy Officer – means the individual designated responsibility for ensuring that TAG Solutions (USA) Ltd
complies with this policy.
Your Consent to Collection, Use and Disclosure
The primary basis on which we collect, use and disclose your personal information is with your consent, unless
otherwise permitted or required by law. How we obtain your consent will depend on the circumstances, as well
as the sensitivity of the information collected. Subject to applicable laws, your consent may be express or
implied, depending on the circumstances and the sensitivity of the personal information in question. If you
choose to provide personal information to us, we assume that you consent to the collection, use and disclosure
of your personal information as outlined in this Privacy Policy.
Typically, we will seek your consent at the time your personal information is collected. Where we want to use
your personal information for a purpose not previously identified to you at the time of collection, we will seek your
consent prior to our use of such information for this new purpose.
You may withdraw your consent to our collection, use or disclosure of your personal information at any time by
contacting us using the contact information within our Website. However, before we implement the withdrawal of
consent, we may require proof of your identity. In some cases, withdrawal of your consent may mean that we will
no longer be able to provide certain products or services. Please also note that certain data will remain within the
Services for us to fulfill its contractual obligations, even after you withdraw your consent.
If you provide personal information about another individual to us, it is your responsibility to obtain the consent of
that individual to enable us to collect such information from you, and to use and disclose his or her information as
described in this Privacy Policy.
Collecting Personal Information
We collect Personal Information from you in the following ways:
- Through your use of the Services, whether directly uploaded and created by you, or automatically
collected by us as you use the Services. This includes individuals who use the Services in the course of
their employment or at the direction of their employer. This information is referred to herein as “Customer
Data”. - Through your engagement with our Website, including information submitted by you within a website
form or obtained from us through cookies or similar technologies. This information is collectively referred
to as “Website Data”. - From other third party sources, such as our partners and service providers.
Types of Personal Information we collect
We may collect the following types of information from you, as applicable:
- Account and Profile Information: we collect your contact information to facilitate the purchase of our
Services and to manage our relationship with you. This includes information such as your name, e-mail
address and other contact information. - Third Party Information from other users: Other customers may provide information about you when they
submit content through the Services. Similarly, your employer may provide your contact and employment
information when they add you as a user, or designate you as the billing or technical contact on your
organization’s account. - Information from linked accounts: We may receive information about you when you integrate or link a
third-party service with our Services. You may also integrate our Services with other services you use,
so as to allow you to access, store, share and edit certain content from a third-party through our
Services. The information we receive when you link or integrate our Services with a third-party service
depends on the settings, permissions and privacy policy controlled by that third-party service. You
should always check the privacy settings and notices in these third-party services to understand what
data may be disclosed to us or shared with our Services. - Usage and Technical Information: We collect usage information relating to your use of the Services and
how you interact with our Website. Such information may include your Internet protocol address,
information about your device, browser and operating system, how you are using our Services, and the
date and time of your visit. - Website Forms: We collect information that you submit to us on our Website, including your name, e-
mail address and other contact information.
We will only collect candidates, clients, customers, and team members information that is necessary to fulfill
the following purposes:
- To verify identity;
- To verify creditworthiness;
- To identify client, customer, candidate, team member preferences;
- To understand the sales, hiring, or business needs of our candidates, clients, customers, or team
members; - To open and manage an account;
- To deliver requested products and services
- To guarantee a travel or hotel reservation;
- To provide business consulting services;
- To enrol the client in a program;
- To send out association membership information;
- To contact our candidates, clients, customers, or team members for fundraising;
- To ensure a high standard of service to our candidates, clients, customers, or team members; and
- To meet regulatory requirements.
Using and Disclosing Personal Information
We may use or disclose candidates’, clients’, customers’, and team members’ personal information where
necessary to fulfill the purposes identified at the time of collection, to comply with our contractual obligations, and
to support our legitimate interests in maintaining, improving and advertising the Services. Below are the specific
purposes for which we use the information we collect about you.
- To conduct candidate, client, customer, team member surveys in order to enhance the provision of
our services; - To contact our candidates, clients, customers, team members directly about products and services
that may be of interest; - to collect opinions and comments in regard to our Services;
- to respond to inquiries and other requests; and
- to comply with legal and regulatory requirements, where applicable.
We may use your personal information and other information for purposes for which we have obtained your
consent, and for such other purposes as may be permitted or required by applicable law.
We will not sell candidates’, clients’, customers’, and team members’ lists or personal information to other parties.
Sharing with Third Parties
We may share your personal information with third party service providers who perform some functionality within
the Website and Services on our behalf, such as customer service, technical support, hosting, data storage and
processing, and research and analytics. We may also share your information with third party service providers
who provide products and services that we use to operate our business, such as payment processing, email
services, marketing campaigns, job applications and alerts, employee management, surveys and contests.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other
categories exclude text messaging originator opt-in data and consent; this information will not be shared with any
third parties.
If we provide your information to service providers for our provision of the Services, then we require that service
providers maintain the confidentiality of your personal information and keep your personal information secure.
We also require that they only use your personal information for the limited purposes for which it is provided.
When our service providers no longer need your personal information for those limited purposes, we require that
they dispose of the personal information. In some circumstances, we may permit our service providers to retain
anonymized or statistical information that does not identify you. We do not authorize the service providers to
disclose your personal information to unauthorized parties or to use your personal information for their direct
marketing purposes. If you would like more information about our service providers, please contact us using the
contact information on our website.
Other Disclosures
Additionally, we may disclose your information when we believe such disclosure is permitted, necessary or
appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public and government authorities, including public and government
authorities outside your country of residence; (d) to enforce the terms of the agreements for our products and
services; (e) to protect our operations or those of any of our affiliates or subsidiaries; (f) to protect our rights,
privacy, safety or property, and/or those of our affiliates, you or others; and (g) to allow us to pursue available
remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and
other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment,
transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
If we otherwise intend to disclose your personal information to a third party, we will identify that third party and
the purpose for the disclosure, and obtain your consent.
Opting Out of Communications
If you no longer want to receive marketing-related emails from us, you may opt out of receiving marketing-related
emails by clicking the “unsubscribe” link at the bottom of any email you receive from us. You may also opt out by
contacting us directly using the contact information on the Website.
We will endeavour to respond to your opt-out request promptly, but we ask that you please allow us a
reasonable time to process your request. Please note that if you opt out from receiving marketing-related
emails, we may still need to send you communications about your use of our products or services, or other
matters.
Cookies, Targeting and Analytics
We and our third-party providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, APIs and
other mechanisms to automatically collect and record information about your browsing activities, and use of the
Services, device and similar information within our Services and to target advertising and content across our
Services and third-party sites and services. We may combine this “usage data” with other personal information
we collect about you. We use this usage data to understand how our Services are used, track and resolve bugs
and errors, provide, optimize and improve our performance of the Services, verify account credentials, allow
logins, track sessions, prevent fraud, and protect our Services, as well as for targeted marketing and advertising,
to personalize content and for analytics purposes. You have certain choices about our use of cookies and
tracking within the Services, as described in this section. For more information on the types of personal
information we collect via cookies and similar mechanisms, please see our Cookie Policy.
Cookies. When you visit our Sites, we or one of our third-party service providers may place a text file called a
“cookie” in the browser directory of your computer’s hard drive. A cookie is an alphanumeric identifier that is
transferred to your device’s hard drive through your web browser for record-keeping purposes. The cookie
cannot be read by any website other than the one that placed the cookie.
Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a
faster log-in process, support the security and performance of the Services, or allow us to track activity and
usage data within the Services. For example, we and our third-party service providers use cookies to collect and
store Internet log information, such as what time the visits occurred, whether the visitor has been to this site
before, and what site referred the visitor to the web page. General geographic data is also determined by the IP
Address of the visitor’s computer. This information collected by the cookie is transmitted to our third-party service
providers and is then used to evaluate visitors’ behaviour and to generate statistical reports for the website
activity on our Sites and may be used for marketing or advertising purposes.
Pixel tags. Pixel (also referred to as web beacons, web bugs or clear GIFs) tags are tiny graphics with a unique
identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive,
clear GIFs are embedded invisibly on web pages. We may use pixel tags, in connection with our services to,
among other things, help us manage ads and content, and compile statistics about usage of our services. We
may also use pixel tags in HTML emails to our customers, to help us track email response rates, identify when
our emails are viewed, and track whether our emails are forwarded.
Third-Party Analytics and Tools. We use third party tools, such as Google Analytics, which are operated by
third party companies. These third-party analytics companies may collect usage data (using cookies, pixels and
similar tools) about our Services in order to provide us with reports and metrics that help us to evaluate usage of
our Services and improve performance and user experiences. You can also download the Google Analytics Opt-
out Browser Add-on to prevent their data from being used by Google Analytics at
https://tools.google.com/dlpage/gaoptout.
Targeted Advertising. We work with third parties, such as ad networks, channel partners, mobile ad networks,
analytics and measurement services and others (“Third-Party Ad Companies”) to personalize content and
display advertising within our Services, as well as to manage our advertising on third-party sites, mobile apps
and online services. We may share certain information with these Third-Party Ad Companies, and we and them
may use cookies, pixels tags, and other tools to collect usage and browsing information within our Services, as
well as on third-party sites, apps and services, such as IP address, location information, device ID, cookie and
advertising IDs, and other identifiers, as well as browsing information. We and these third-party ad companies
use this information to provide you more relevant ads and content within our Services and on third-party sites
and apps, and to evaluate the success of such ads and content.
Managing Your Cookie Preferences
We make available several ways for you to manage your preferences regarding targeted advertising, matching
and cookies within our Services. Many of these are browser and device specific, which means that you need to
set the preference for each browser and device you use to access our Services; in addition, if you delete or block
cookies, you may need to reapply these preferences. Further, opting out of cookies and advertising as discussed
below does not mean that you will no longer receive advertising content from us. Remember that you may
continue to receive generic or “contextual” ads from us. You can manage your cookie preferences for our Sites
and opt-out of certain cookies as explained below.
- Cookie Settings: you can review or change your preferences for targeting cookies and tags by
adjusting your cookie settings via our Cookie Preference Manager, accessible from the footer of our Sites.
Please note, that your preferences are browser and device specific. - Browser Settings: in addition, you can block or disable cookies for the device and browser you are
using, through your browser settings by following the procedure described in the ‘Tools or Preferences’ menu in
your browser; however, certain features on our Sites may not be available or function properly if you block or
disable cookies. - Do-Not-Track: our Sites currently do not respond to “do not track” signals.
- Industry Ad Choice Programs: you can learn more about the information collection practices and “opt-
out” procedures of many Third-party Ad Companies by visiting https://optout.networkadvertising.org/?c=1.
Opting out of participating ad networks does not opt you out of being served advertising. You may continue to
receive generic or “contextual” ads on our Sites. You may also continue to receive targeted ads on other Sites,
from companies that do not participate in the above programs. In addition, users in the EU and Canada may
obtain more information at the following links: Your Online Choices | EDAA for EU and Opt-Out Tools —
AdChoices in Canada (youradchoices.ca) for Canada.
Retaining Personal Information
We will maintain your personal information for as long as they are needed, or as required by applicable laws,
regulations, or government orders. After the relevant amount of time has passed, we will delete your information.
The general retention periods for data that we hold are as follows.
- Customer Data: We retain Customer Data for as long as an account is active, and for a reasonable time
after account termination. We will retain some of your information as necessary to comply with our legal
obligations, to resolve disputes, to enforce our agreements, and to support business operations. - Services Improvement and Development: Where we retain information for Service improvement and
development, we take steps to make that information non-personal, non-identifiable and anonymous. We
only use this information to uncover collective insights about the use of our Services, and not to
specifically analyze personal characteristics about you. - Information you share on the Services: If your account is deactivated or disabled, some of your
information and the content you have provided will remain in order to allow your team members or other
users to make full use of the Services. - Managed accounts: If the Services are made available to you through an organization (e.g., your
employer), we retain your information as long as required by the administrator of your account. - Marketing information: If you have elected to receive marketing emails from us, we retain information
about your marketing preferences for a reasonable period of time from the date you last expressed
interest in our Services, such as when you last opened an email from us. We retain information derived
from cookies and other tracking technologies for a reasonable period of time from the date such
information was created.
Security of Personal Information
We have implemented commercially reasonable physical, organizational, contractual and technological security
measures with a view to protecting your personal information from accidental or unlawful destruction, loss or
theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the
only personnel who are granted access to your personal information are those with a business ‘need-to-know’ or
whose duties reasonably require such information.
Despite the measures outlined above, no method of information transmission or information storage is 100%
secure or error-free, so we unfortunately cannot guarantee absolute security. In the case of a breach of security
safeguards, we will act promptly to mitigate the risks and to inform you where there is a real risk of significant
harm, or as otherwise required by law.
You are responsible for maintaining the secrecy of your identification, passwords and/or any personal
information in your possession for the use of our website and/or the Services. Always be careful and responsible
regarding your personal information. We are not responsible for, and cannot control, the use by others of any
information which you provide to them and you should use caution in selecting the personal information you
provide to others through our website or the Services. Similarly, we cannot assume any responsibility for the
content of any personal information or other information which you receive from other users through our website
or the Services. We cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal
information or other information provided by any third party.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the
security of any information that you provided to us has been compromised), please contact us immediately using
the contact information on our website.
Your Rights Regarding Your Personal Information
Individuals have a number of rights concerning their personal information under global privacy laws. You may
make a written request to access, correct or delete any personal information about you that we have collected,
used or disclosed, and we will provide you with any such personal information to the extent required by law. You
may also challenge the accuracy or completeness of your personal information in our records. If you successfully
demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the
personal information as required. If you provided personal information to a customer and believe it is being
processed by us on behalf of that customer, please make any requests or queries regarding that personal data
to the customer directly.
Where applicable, you may be entitled to additional rights, including: (i) the right to withdraw consent to
processing; (ii) the right to object to unlawful data processing, under certain conditions; (iii) the right to erasure of
personal information about you, under certain conditions; (iv) the right to demand that we restrict processing of
your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for
processing, processing is no longer necessary, or believe your personal information is inaccurate; (v) the right to
data portability of personal information concerning you that you provided us in a structured, commonly used, and
machine-readable format, under certain conditions; (vi) the right to object to decisions being taken by automated
means which produce legal effects concerning you or similarly significantly affect you, under certain conditions.
Please note that such rights are not absolute. There are instances where applicable law or regulatory
requirements allow or require us to refuse to provide some or all of the personal data that we hold about you. In
the event that we cannot accommodate your request, we will inform you of the reasons why, subject to any legal
or regulatory restrictions.
When you exercise your right to deletion of your personal information, we will delete your personal information,
subject to some instances where your personal information will be maintained for us to fulfill our obligations
under contract to our customers. This information includes historical posts and content contained within
Customer Data.
You also have the right to lodge a complaint with the relevant data protection or privacy authority, such as the
Office of the Privacy Commissioner.
We may require that you provide sufficient identification to fulfill your request to access or correct your personal
information. Any such identifying information will be used only for this purpose. We will not charge you any fees
to access your personal information in our records without first providing you with an estimate of the approximate
fees, if any.
International Transfer and Storage of Information
Personal information may be processed in any country where we have facilities or in which we engage third party
service providers to fulfil the purpose for which we collected the personal information. As a result, your personal
information may be transferred to countries outside your country of residence, which may have different data
protection rules than in your country. While such information is outside of your country, it is subject to the laws of
the country in which it is located, and may be subject to disclosure to the governments, courts or law
enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
Our practices regarding your personal information will at all times continue to be governed by the Privacy Policy
and we will continue to comply with all applicable legal requirements.
Third Party Websites and Services
The Privacy Policy applies only to our products and services. The Privacy Policy does not extend to any
websites or products or services provided by third parties. We do not assume responsibility for the privacy
practices of such third parties, and we encourage you to review all third party privacy policies prior to using third
party websites or products or services.
Children’s Information
Our website is not intended for children under the age of 16. Children under the age of 16 should not use our
website. If we learn that we have collected or received personal information from a child under 16 without
verification of parental consent, we will delete that information. If you believe we might have any information from
or about a child under 16 without the consent of their parent or legal guardian, please contact us per the “contact
us” section below.
Privacy Policy Updates
The Privacy Policy is current as of the “updated” date which appears at the top of this page. We may modify this
privacy policy from time to time. When changes are made to the Privacy Policy they will become immediately
effective when published in a revised privacy policy posted on our website, unless otherwise noted. We may
also communicate the changes through our Services or by other means. By submitting your personal
information to us, by registering for or using any of the Services we offer, by using our Website, or by voluntarily
interacting with us after we publish or communicate a notice about the changes to the Privacy Policy, you
consent to our collecting, using and disclosing your personal information as set out in the revised privacy policy.
Contact Us
All comments, questions, concerns or complaints regarding your personal information or our privacy practices
should be sent to our Privacy Officer at the following email address: HR@theacquisitiongroup.com
Supplemental Notice for US Residents
This Notice supplements the information contained in the Privacy Policy and applies solely to individuals who
reside in the United States. We adopt this Notice to comply with the California Consumer Privacy Act (as amended
by the California Privacy Rights Act), the Virginia Consumer Data Protection Act, the Connecticut Data Privacy
Act, the Colorado Privacy Act, or the Utah Consumer Privacy Act and any similar such applicable Act that may be
amended from time to time (collectively, “US Consumer Privacy Laws”). Any terms defined in those laws have the
same meaning when used in this Notice.
The personal information that we may collect, or may have collected from consumers in the preceding twelve
months, fall into the following categories, depending on how you engage with Us:
- Identifiers, such as your name, alias, address, phone numbers, or IP address;
- characteristics of protected classifications under US State or US federal law, such as age or gender;
- Internet or other electronic network activity information, including browsing history, search history, and
information regarding your interaction with the Services; - audio, visual, electronic or other similar information, including when you communicate with us by phone or
otherwise; - inference data, such as information about your preferences.
Sensitive Personal Information
We do not collect Sensitive Personal Information as that term is defined within US Consumer Privacy Laws.
Use and Disclosure of Personal Information
We have used or disclosed the personal information collected within the preceding twelve months in accordance
with our Privacy Policy.
No Sale or Sharing of Personal Information
We do not sell Personal Information for monetary or other value. In the preceding twelve months, we have not sold
any Personal Information of consumers, as those terms are defined under the US Consumer Privacy Laws. We
have shared Personal Information as noted in the “Sharing” section above, within the preceding 12 months.
No Discrimination.
We will not discriminate against any consumer for exercising their rights under the US
Consumer Privacy Laws.